Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Upgraded to 91.2.1 - preferences freezes

  • 3 svar
  • 2 har dette problem
  • 9 visninger
  • Seneste svar af sfhowes

StephenCWLL
StephenCWLL
more options

Upgraded to version 91.2.1 from an earlier version today and on both my computers launching the preferences from the tools menu causes thunderbird to freeze and then I have to end the process. Is this a known issue as it's happened to me on two separate Windows versions (10 and 11)?

Upgraded to version 91.2.1 from an earlier version today and on both my computers launching the preferences from the tools menu causes thunderbird to freeze and then I have to end the process. Is this a known issue as it's happened to me on two separate Windows versions (10 and 11)?

Valgt løsning

Does it freeze in safe/troubleshoot mode (hold Shift when launching TB)?

Do you have any language packs? They are known to cause issues like this.

Læs dette svar i sammenhæng 👍 1

Alle svar (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Valgt løsning

Does it freeze in safe/troubleshoot mode (hold Shift when launching TB)?

Do you have any language packs? They are known to cause issues like this.

webweweave
webweweave
more options

I also had this problem. Although Thunderbird was a bit tricky to get into safe mode, I figured it out. Then, without any add-ons being turned on, the problem went away. Upon further investigation and review of another posting, I removed the US language pack and restored Thunderbird to regular operations and the problem has been resolved. Thanks for the solution!

sfhowes
sfhowes
  • Top 10 Contributor
more options

One of the fixes in the 91.4 version, released Dec. 7:

"Using Thunderbird with multiple language packs caused high RAM and CPU use and sluggish performance"