Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Error after Update of 19 DEc 2021

  • 2 svar
  • 1 har dette problem
  • 12 visninger
  • Seneste svar af Wayne Mery

frederica.bull
frederica.bull
more options

I had an automatic update for Thunderbird on 20 Dec. I cannot open the program now. I get an 

          Error; Platform version 9.4.0 not compatible with 91.4.0

What can I do? The troubleshooter says incompatible. Many thanks Frederica.bull@btinternet.com

I had an automatic update for Thunderbird on 20 Dec. I cannot open the program now. I get an Error; Platform version 9.4.0 not compatible with 91.4.0 What can I do? The troubleshooter says incompatible. Many thanks Frederica.bull@btinternet.com

Alle svar (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Can you provide the full+exact error, maybe with filename and line number, or a screenshot of the error?

Ændret af Wayne Mery den

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Also, try reinstalling by downloading from https://www.thunderbird.net/