Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Password change on outlook and unable to update in Thunderbird

  • 2 svar
  • 1 har dette problem
  • 72 visninger
  • Seneste svar af TAB

TAB
TAB
more options

I had to change the password on my outlook account. Then changed the password in Thunderbird using this link reference: [https://support.mozilla.org/en-US/pro.../privacy-and-security-settings]

The exception to what i did was : Preference, Privacy/Security; Passwords; Saved Passwords; right clicked as instructed entering updated password which is saved. However, I continue to have difficulty with Thunderbird telling me to "Enter your password ....." Then I enter it and click the box for "Use password manager"

So I enter the password that I used in "Saved Passwords," however I get a pop up saying: "Login to server smtp.office365.com with user name ....@live.com failed"

I am not very good with all this and struggling. I greatly appreciate your assistance!

I had to change the password on my outlook account. Then changed the password in Thunderbird using this link reference: [[https://support.mozilla.org/en-US/products/thunderbird/privacy-and-security-settings]] The exception to what i did was : Preference, Privacy/Security; Passwords; Saved Passwords; right clicked as instructed entering updated password which is saved. However, I continue to have difficulty with Thunderbird telling me to "Enter your password ....." Then I enter it and click the box for "Use password manager" So I enter the password that I used in "Saved Passwords," however I get a pop up saying: "Login to server smtp.office365.com with user name ....@live.com failed" I am not very good with all this and struggling. I greatly appreciate your assistance!

Valgt løsning

Thank you! It looks like I am now working!

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

david
david
  • Top 10 Contributor
more options

I may not have a solution, but let's first confirm where you are. I infer that your email is NOT at @live.com. True? Please review all settings for the account: email account and password. Check at tools>account setting and also the SMTP setting (email id appears in both and password appears in SMTP setting), and also in Tools>preferences>general in saved passwords. Something to "possibly" change would be smtp server. I have an outlook account and my smtp server is outlook.office365.com

TAB
TAB Spørgsmålsstiller
more options

Valgt løsning

Thank you! It looks like I am now working!