Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I seem to be stuck in a infinite loop, my Firefox v97 will not connect to websites.

  • 4 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af James

more options

My Firefox v97 is stuck it will not connect to websites. I've resetting the http3, not working. This problem is also affecting the installed microsoft edge browser. Is this malware or a faulty setting some where?

My Firefox v97 is stuck it will not connect to websites. I've resetting the http3, not working. This problem is also affecting the installed microsoft edge browser. Is this malware or a faulty setting some where?

Alle svar (4)

more options

There are several possibilities. This is the most recent problem;

jscher2000 said

Could this be relevant? A couple of other users identified Webroot (security software) as blocking 64-bit Firefox 97 -- released today -- from running properly: If you are still running an earlier release of Firefox, this would not be your issue.

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

Thanks for the response, I've disabled Webroot and that seemed to help a little. But Firefox, despite being refreshed yet again is either no responding, opening multiple tabs, or very slow to open and then not responding. I've worked through setting up the firewall to allow Firefox to operate properly. Not sure what to do next.

more options

Joe73 said

. . . . opening multiple tabs . . .

What is being opened? What is in the tabs/windows?


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

more options

https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations