Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Can't open/download PDF attached to a yahoo email.

  • 5 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af mschrock72

mschrock72
mschrock72
more options

Hi guys. I'm on a Lenovo laptop, using Windows 11. Was NOT experiencing this issue (or any other issues) till today. That is, I've been able to download PDFs attached to Yahoo email for years, including recently (till today).

Trying to get Firefox to be DEFAULT instead of MS Edge, I changed some 'Apps associated with File Types', selecting Firefox as default for all file types that seemed appropriate, BUT, this issue then began.

Feeling I went too far, and should go step at a time, I reset All File Type settings back to default (MS recommended settings). Still can't open attached PDFs. I tried an Excel attachment and it opened fine.

Error I get is: "Firefox Can’t Open This Page To protect your security, dl-mail.ymail.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window."

The emails I used to recreate the error, were sending an email to myself, and attaching a PDF.

Other things I tried: I used Firefox with gmail email and the PDF attachment downloaded fine. I used MS Edge with Yahoo email and PDF attachment downloaded fine. Also, btw, CAN view a PDF attachment with Yahoo email. Just now download.

I CAN "open it in a new window" as the error suggests, than print to PDF, but don't want to live the rest of my life doing that.

Thanks in advance for any help that can be offered!!

Hi guys. I'm on a Lenovo laptop, using Windows 11. Was NOT experiencing this issue (or any other issues) till today. That is, I've been able to download PDFs attached to Yahoo email for years, including recently (till today). Trying to get Firefox to be DEFAULT instead of MS Edge, I changed some 'Apps associated with File Types', selecting Firefox as default for all file types that seemed appropriate, BUT, this issue then began. Feeling I went too far, and should go step at a time, I reset All File Type settings back to default (MS recommended settings). Still can't open attached PDFs. I tried an Excel attachment and it opened fine. Error I get is: "Firefox Can’t Open This Page To protect your security, dl-mail.ymail.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window." The emails I used to recreate the error, were sending an email to myself, and attaching a PDF. Other things I tried: I used Firefox with gmail email and the PDF attachment downloaded fine. I used MS Edge with Yahoo email and PDF attachment downloaded fine. Also, btw, CAN view a PDF attachment with Yahoo email. Just now download. I CAN "open it in a new window" as the error suggests, than print to PDF, but don't want to live the rest of my life doing that. Thanks in advance for any help that can be offered!!

Valgt løsning

You could experiment with Firefox's PDF settings and see whether any of them help with this problem (or maybe you already tried this):

View PDF files using Firefox’s built-in viewer

Læs dette svar i sammenhæng 👍 1

Alle svar (5)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I can't understand why one Yahoo site won't allow itself to be embedded in a different Yahoo site. It seems like a design error, but other users have reported it for a week or two now, so I guess Yahoo doesn't consider it an emergency.

Does Edge display the PDF in a frame (like Firefox), or does it save the file without a preview?

mschrock72
mschrock72 Spørgsmålsstiller
more options

Thanks for the quick reply.

Edge shows the attachment (as .pdf) in upper right of the window, allowing you to select it, and it comes up fine in Adobe PDF software. Just like it would using Firefox prior to today.

I'm thinking it's not a coincidence that this started when I attempted to stop MS from imposing it's products on me, and wanting to go to Firefox. I have to believe my issue it tied to this laptop only. BUT, I'm at a loss to know what setting I need to change to get back where I was. I'd been able to set Firefox as the default browser, and it worked for 'most things', but too often MS Edge came up instead. That's why I went fishing for where I could put a stop to that.

mschrock72
mschrock72 Spørgsmålsstiller
more options

Well, indeed, I just tried to recreate this using my friend's Chromebook, and again it works fine. I can't try it on my desktop, cause not at home.

Some combination of settings is making the attached PDFs (I've tried several to make sure it wasn't just that single PDF that was an issue). Again, the settings I changed on my laptop were in Windows 11's "File Types", where I selected Firefox for more File Types than I should have, I'm thinking. Yet, when I then Restored All File Type back to their original defaults (MS recommended defaults of course)---on this laptop, the issue didn't go away. Ugh.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Valgt løsning

You could experiment with Firefox's PDF settings and see whether any of them help with this problem (or maybe you already tried this):

View PDF files using Firefox’s built-in viewer

mschrock72
mschrock72 Spørgsmålsstiller
more options

BINGO ! That link helped me find where Firefox sets 'how you handle downloaded files'. It was set to open in Firefox. Simply changing it to 'Save', allowed it to be downloaded as a PDF, where Adobe is the default viewer, and it opened as I wished (in Adobe)

Before changing this, I'm now thinking I fell into that pile of recent issues you mention:

You said: "I can't understand why one Yahoo site won't allow itself to be embedded in a different Yahoo site. It seems like a design error, but other users have reported it for a week or two now"

So that was me, too--while this setting was set to open attached PDFs in Firefox itself (which I never wanted all along). I'm now cut free of that one.

So, I'm good, and now can sleep soundly tonite. Thanks so much for your prompt replies !!!!!!