Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Can't see unread e-mails

  • 1 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af paula24

more options

Hi, Hi Hi

Hello, wondering if you can help. I've had two problems recently, and not sure if they're connected:

1. An e-mail came into my inbox the other day and I briefly clicked on it but then must have knocked something because I saw some kind of warning message saying I won't be able to see replies to that e-mail. The e-mail (and warning message) then disappeared, so I asked other colleagues in that e-mail trail to re-send the e-mail to me. All three of them re-sent it but I never received it (and I don't think they got an error message to say it wasn't delivered). All other e-mails seem to be coming through fine.

2. Today my inbox is showing (4) in bold brackets as though I have 4 unopened e-mails. However when I scroll up and down the whole inbox I can't see any e-mails that are unopened.

So I'm wondering if perhaps the initial e-mail I "lost" plus my colleagues attempts to forward this e-mail are "hidden" in the system somewhere?

Any insight appreciated, thanks!

Paula

Hi, Hi Hi Hello, wondering if you can help. I've had two problems recently, and not sure if they're connected: 1. An e-mail came into my inbox the other day and I briefly clicked on it but then must have knocked something because I saw some kind of warning message saying I won't be able to see replies to that e-mail. The e-mail (and warning message) then disappeared, so I asked other colleagues in that e-mail trail to re-send the e-mail to me. All three of them re-sent it but I never received it (and I don't think they got an error message to say it wasn't delivered). All other e-mails seem to be coming through fine. 2. Today my inbox is showing (4) in bold brackets as though I have 4 unopened e-mails. However when I scroll up and down the whole inbox I can't see any e-mails that are unopened. So I'm wondering if perhaps the initial e-mail I "lost" plus my colleagues attempts to forward this e-mail are "hidden" in the system somewhere? Any insight appreciated, thanks! Paula

Alle svar (1)

more options

UPDATE: I managed to find a solution on another thread:

Right click on the folder - properties - repair folder

And they re-appeared! So the two problems were linked...(still don't know how it happened in the first place though!)