Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Restoring Thunderbird from SOS Online Backup

  • 1 svar
  • 0 har dette problem
  • 1 visning
  • Seneste svar af Matt

lenny3
lenny3
more options

After a computer crash, I want to reinstall Thunderbird from SOS On Line backup on a new computer. Although I have restored the profiles folder to the new PC, I cannot access any of the data ( contacts and old emails - about 26 GB worth of data). Any suggestions?

After a computer crash, I want to reinstall Thunderbird from SOS On Line backup on a new computer. Although I have restored the profiles folder to the new PC, I cannot access any of the data ( contacts and old emails - about 26 GB worth of data). Any suggestions?

Alle svar (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Start Thunderbird using the command line (windows key +R) Thunderbird -p If your existing profile is not shown in the list of profiles so you can just select it, create a new one in the location of your existing profile. (note that the profile folder names are generally 8 random characters, a dot and the name. For example default or default- release so when creating a new profile in the old location. That is the folder to use, not specify a new name within that folder.