Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Receives but won't send-Spectrum

  • 7 svar
  • 2 har dette problem
  • 1 visning
  • Seneste svar af david

more options

I am using Thunderbird 102.5.0 Windows 10. Port 143 Yesterday it stopped sending emails. Receives fine and sends from other platformsFrom Spectrum I get Sending of the message failed. An error occurred while sending mail. The mail server responded: <xxxxxx@charter.net> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again

AS always Spectrum was not helpful.. Seems like there should be an easy fix???

I am using Thunderbird 102.5.0 Windows 10. Port 143 Yesterday it stopped sending emails. Receives fine and sends from other platformsFrom Spectrum I get Sending of the message failed. An error occurred while sending mail. The mail server responded: <xxxxxx@charter.net> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again AS always Spectrum was not helpful.. Seems like there should be an easy fix???

Valgt løsning

Well, the server email setting is for a nancy account, but the smtp server is for a jeff account. the error message is stating the two should match.

Læs dette svar i sammenhæng 👍 1

Alle svar (7)

more options

Posting a screenshot of your smtp server settings may help, since the error message was about that.

more options
more options

That is not the SMTP server . It is under accountsettings>OutgoingServer(SMTP)

more options

Does this help? Thank you for the assistance

more options

Valgt løsning

Well, the server email setting is for a nancy account, but the smtp server is for a jeff account. the error message is stating the two should match.

more options

Somehow settings got switched between the 2 accounts.. I switched them back and for now it works. Thank you for the help

more options

You are very welcome.