Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Download issues

  • 3 svar
  • 0 har dette problem
  • 3 visninger
  • Seneste svar af Paul

tonynicer67
tonynicer67
more options

Hi,

Since using the most recent Firefox update (108.0.01) for iOS I'm experiencing the following download problems: all downloading files - video, jpeg's, etc - are automatically paused after one or two seconds. In some cases 'retry download' will help but not every time.

I this a known issue for this update? To pre-answer some potential causes: - I've tried the same downloads on alternative browsers without any problems - there is no problem with free disk space - I've restarted Firefox several times as well as my computer

Many thanks in advance for your help!

Tony

Hi, Since using the most recent Firefox update (108.0.01) for iOS I'm experiencing the following download problems: all downloading files - video, jpeg's, etc - are automatically paused after one or two seconds. In some cases 'retry download' will help but not every time. I this a known issue for this update? To pre-answer some potential causes: - I've tried the same downloads on alternative browsers without any problems - there is no problem with free disk space - I've restarted Firefox several times as well as my computer Many thanks in advance for your help! Tony

Alle svar (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

You mention your computer, but you are askinga bout this issue in the forum for iOS devices. Which device are you having this problem on?

If you are using an iOS device, are you using WiFi or mobile data?

tonynicer67
tonynicer67 Spørgsmålsstiller
more options

Hi,

Thanks for asking but I already managed to solve the issue myself: there was a problem with one of the add-ons - Jdownloader was interfering with Video Downloadhelper. After disabling Jdownloader everything worked fine again!

Happy New Year!

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Happy New Year!

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.