Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I formated my PC and when i logged in Firefox account, it just LOST all my old sync data

herreramartos
herreramartos
more options

I always used firefox sync and it always worked, but yesterday when i formatted my pc and logged into sync hoping to get my data back, it just brought me an empty profile. Now when i loggin it brings just data about the extensions i installed today Please i don't know what to do my data was all there.

I always used firefox sync and it always worked, but yesterday when i formatted my pc and logged into sync hoping to get my data back, it just brought me an empty profile. Now when i loggin it brings just data about the extensions i installed today Please i don't know what to do my data was all there.

Alle svar (1)

herreramartos
herreramartos Spørgsmålsstiller
more options

i just want to recover my old sync from january 5