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Browser crash

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  • Seneste svar af cor-el

tdraheit2
tdraheit2
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My Mozilla browser constantly crashes/freezes. I have to power off the PC sometimes to regain control!

My Mozilla browser constantly crashes/freezes. I have to power off the PC sometimes to regain control!

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cor-el
cor-el
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Does Firefox only hang (gets unresponsive) or do you actually get the crash reporter?

You can check the Windows Event Viewer logs to see if it is listed there.

If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: