Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Lost passwords after update

  • 1 svar
  • 1 har dette problem
  • 4 visninger
  • Seneste svar af Terry

ausjia13
ausjia13
more options

My firefox updated and all of my passwords are gone and I am logged out of all accounts. How can I recover them. None of my other saved mozilla profiles (in about:profiles) had the missing password data.

I have key and logins.json folders on my computer and I have most of my saved passwords on a mozilla firefox account on my ipad. It's the same login profile but they are not sync'd and I am afraid sync-ing will delete the passwords.

How can I get the json passwords or the ipad passwords onto my most updated version of firefox?

My firefox updated and all of my passwords are gone and I am logged out of all accounts. How can I recover them. None of my other saved mozilla profiles (in about:profiles) had the missing password data. I have key and logins.json folders on my computer and I have most of my saved passwords on a mozilla firefox account on my ipad. It's the same login profile but they are not sync'd and I am afraid sync-ing will delete the passwords. How can I get the json passwords or the ipad passwords onto my most updated version of firefox?

Alle svar (1)

Terry
Terry
more options

These articles may help.

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox