Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

thunderbird backup file will not open

  • 1 svar
  • 0 har dette problem
  • 13 visninger
  • Seneste svar af david

yancyjs
yancyjs
more options

I recently started having issues with my computer hard drive so I created a backup in Thunderbird. I reloaded a new hard drive in my computer and I cannot import my profile. Thunderbird tells me the folder is invalid. Windows tells me the folder is empty if I try to extract the files. I tried manually copying the contents of the profile folder and that didnt work either. I connected my old hard drive as a flash drive and I cannot find my emails there either. Please help.

I recently started having issues with my computer hard drive so I created a backup in Thunderbird. I reloaded a new hard drive in my computer and I cannot import my profile. Thunderbird tells me the folder is invalid. Windows tells me the folder is empty if I try to extract the files. I tried manually copying the contents of the profile folder and that didnt work either. I connected my old hard drive as a flash drive and I cannot find my emails there either. Please help.

Alle svar (1)

david
david
  • Top 10 Contributor
more options

Assuming you left profile where it is traditionally installed, look on the old hard drive (assuming drive D) for d:\users\<yourid>\appdata\roaming\thunderbird\profiles<your profile>. The actual profile's name is in d:\users\<yourid>\appdata\thunderbird\profiles.ini, which is a simple text file.