Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox BSOD

  • 1 svar
  • 0 har dette problem
  • 39 visninger
  • Seneste svar af zeroknight

more options

Hello, today i had weird FF behavior, for while i was browsing i have got BSOD. When i have analyzed the minidump file it says firefox.exe is a reason.

FF: 115.0.3 Here is WinDBG log:


Microsoft (R) Windows Debugger Version 10.0.22000.194 AMD64 Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\072923-8328-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 19041 MP (16 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Edition build lab: 19041.1.amd64fre.vb_release.191206-1406 Machine Name: Kernel base = 0xfffff801`5f800000 PsLoadedModuleList = 0xfffff801`6042a2d0 Debug session time: Sat Jul 29 00:42:10.245 2023 (UTC + 3:00) System Uptime: 0 days 3:55:03.853 Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ............................ Loading User Symbols Loading unloaded module list .............. For analysis of this file, run !analyze -v 9: kd> !analyze -v

  • *
  • Bugcheck Analysis *
  • *

SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff8015fdf5f61, Address of the instruction which caused the bugcheck Arg3: ffffb20bb3347a20, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero.

Debugging Details:



KEY_VALUES_STRING: 1

   Key  : Analysis.CPU.mSec
   Value: 3937
   Key  : Analysis.DebugAnalysisManager
   Value: Create
   Key  : Analysis.Elapsed.mSec
   Value: 19210
   Key  : Analysis.Init.CPU.mSec
   Value: 5155
   Key  : Analysis.Init.Elapsed.mSec
   Value: 33986
   Key  : Analysis.Memory.CommitPeak.Mb
   Value: 80
   Key  : WER.OS.Branch
   Value: vb_release
   Key  : WER.OS.Timestamp
   Value: 2019-12-06T14:06:00Z
   Key  : WER.OS.Version
   Value: 10.0.19041.1


BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8015fdf5f61

BUGCHECK_P3: ffffb20bb3347a20

BUGCHECK_P4: 0

CONTEXT: ffffb20bb3347a20 -- (.cxr 0xffffb20bb3347a20) rax=ffffb20bb33484e0 rbx=000000000000000b rcx=ffff8001fb3cc080 rdx=0000000000000000 rsi=ffff8001fb3cc080 rdi=dfffa007000746c0 rip=fffff8015fdf5f61 rsp=ffffb20bb3348420 rbp=ffffb20bb3348609

r8=0000000000000000  r9=0000000000000000 r10=0000000000000000

r11=ffffcd7f6d800000 r12=0000000000000000 r13=0000000000000000 r14=ffff8001dacbb6c0 r15=0000000000000001 iopl=0 nv up ei ng nz na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286 nt!SeDefaultObjectMethod+0xb1: fffff801`5fdf5f61 488b4708 mov rax,qword ptr [rdi+8] ds:002b:dfffa007`000746c8=???????????????? Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: firefox.exe

STACK_TEXT: ffffb20b`b3348420 fffff801`5fe11216  : ffff8001`fb3cc050 ffffb20b`b3348609 00000000`00000000 00000000`00000000 : nt!SeDefaultObjectMethod+0xb1 ffffb20b`b3348480 fffff801`5fa212d7  : 00000000`00000000 00000000`00000000 ffffb20b`b3348609 ffff8001`fb3cc080 : nt!ObpRemoveObjectRoutine+0xd6 ffffb20b`b33484e0 fffff801`5fe167a9  : ffff8001`fb3cc050 ffffa007`05affa90 00000000`00000000 ffffa007`05aff7d0 : nt!ObfDereferenceObjectWithTag+0xc7 ffffb20b`b3348520 fffff801`5fe31815  : ffff8001`fe2c0098 fffff801`5fa215c9 ffff8001`fe2c0060 00000000`00000000 : nt!ObCloseHandleTableEntry+0x6c9 ffffb20b`b3348660 fffff801`5fe3213d  : ffff8001`fe2c0060 ffff8001`f83da080 ffffffff`ffffff01 ffff8001`fc4c2798 : nt!ExSweepHandleTable+0xd5 ffffb20b`b3348710 fffff801`5fe31548  : ffffffff`ffffffff ffff8001`fc4c2340 ffffb20b`b3348760 fffff801`5fe50fec : nt!ObKillProcess+0x35 ffffb20b`b3348740 fffff801`5fe83f02  : ffff8001`fc4c2340 ffffa007`04017060 ffffb20b`b3348990 00000000`00000000 : nt!PspRundownSingleProcess+0x204 ffffb20b`b33487d0 fffff801`5fec8578  : 00000001`00000001 00000000`00000001 ffffb20b`b33489e0 0000000c`eaad4000 : nt!PspExitThread+0x5f6 ffffb20b`b33488d0 fffff801`5faddf37  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`0050d000 : nt!KiSchedulerApcTerminate+0x38 ffffb20b`b3348910 fffff801`5fc01060  : 00000000`00000000 ffffb20b`b33489c0 ffffb20b`b3348b80 00000200`00000000 : nt!KiDeliverApc+0x487 ffffb20b`b33489c0 fffff801`5fc0f49f  : ffff8001`f83da080 ffff8001`fff64ee0 00000000`00000000 00000000`00000000 : nt!KiInitiateUserApc+0x70 ffffb20b`b3348b00 00007ffd`7960d0e4  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9f 0000000c`ec46fba8 00000000`00000000  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`7960d0e4


SYMBOL_NAME: nt!SeDefaultObjectMethod+b1

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.2846

STACK_COMMAND: .cxr 0xffffb20bb3347a20 ; kb

BUCKET_ID_FUNC_OFFSET: b1

FAILURE_BUCKET_ID: 0x3B_c0000005_nt!SeDefaultObjectMethod

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {0efa101b-e9d0-1362-a826-cbc49be172a8}

Followup: MachineOwner


Hello, today i had weird FF behavior, for while i was browsing i have got BSOD. When i have analyzed the minidump file it says firefox.exe is a reason. FF: 115.0.3 Here is WinDBG log: Microsoft (R) Windows Debugger Version 10.0.22000.194 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\072923-8328-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 19041 MP (16 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Edition build lab: 19041.1.amd64fre.vb_release.191206-1406 Machine Name: Kernel base = 0xfffff801`5f800000 PsLoadedModuleList = 0xfffff801`6042a2d0 Debug session time: Sat Jul 29 00:42:10.245 2023 (UTC + 3:00) System Uptime: 0 days 3:55:03.853 Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ............................ Loading User Symbols Loading unloaded module list .............. For analysis of this file, run !analyze -v 9: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff8015fdf5f61, Address of the instruction which caused the bugcheck Arg3: ffffb20bb3347a20, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 3937 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 19210 Key : Analysis.Init.CPU.mSec Value: 5155 Key : Analysis.Init.Elapsed.mSec Value: 33986 Key : Analysis.Memory.CommitPeak.Mb Value: 80 Key : WER.OS.Branch Value: vb_release Key : WER.OS.Timestamp Value: 2019-12-06T14:06:00Z Key : WER.OS.Version Value: 10.0.19041.1 BUGCHECK_CODE: 3b BUGCHECK_P1: c0000005 BUGCHECK_P2: fffff8015fdf5f61 BUGCHECK_P3: ffffb20bb3347a20 BUGCHECK_P4: 0 CONTEXT: ffffb20bb3347a20 -- (.cxr 0xffffb20bb3347a20) rax=ffffb20bb33484e0 rbx=000000000000000b rcx=ffff8001fb3cc080 rdx=0000000000000000 rsi=ffff8001fb3cc080 rdi=dfffa007000746c0 rip=fffff8015fdf5f61 rsp=ffffb20bb3348420 rbp=ffffb20bb3348609 r8=0000000000000000 r9=0000000000000000 r10=0000000000000000 r11=ffffcd7f6d800000 r12=0000000000000000 r13=0000000000000000 r14=ffff8001dacbb6c0 r15=0000000000000001 iopl=0 nv up ei ng nz na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286 nt!SeDefaultObjectMethod+0xb1: fffff801`5fdf5f61 488b4708 mov rax,qword ptr [rdi+8] ds:002b:dfffa007`000746c8=???????????????? Resetting default scope BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: firefox.exe STACK_TEXT: ffffb20b`b3348420 fffff801`5fe11216 : ffff8001`fb3cc050 ffffb20b`b3348609 00000000`00000000 00000000`00000000 : nt!SeDefaultObjectMethod+0xb1 ffffb20b`b3348480 fffff801`5fa212d7 : 00000000`00000000 00000000`00000000 ffffb20b`b3348609 ffff8001`fb3cc080 : nt!ObpRemoveObjectRoutine+0xd6 ffffb20b`b33484e0 fffff801`5fe167a9 : ffff8001`fb3cc050 ffffa007`05affa90 00000000`00000000 ffffa007`05aff7d0 : nt!ObfDereferenceObjectWithTag+0xc7 ffffb20b`b3348520 fffff801`5fe31815 : ffff8001`fe2c0098 fffff801`5fa215c9 ffff8001`fe2c0060 00000000`00000000 : nt!ObCloseHandleTableEntry+0x6c9 ffffb20b`b3348660 fffff801`5fe3213d : ffff8001`fe2c0060 ffff8001`f83da080 ffffffff`ffffff01 ffff8001`fc4c2798 : nt!ExSweepHandleTable+0xd5 ffffb20b`b3348710 fffff801`5fe31548 : ffffffff`ffffffff ffff8001`fc4c2340 ffffb20b`b3348760 fffff801`5fe50fec : nt!ObKillProcess+0x35 ffffb20b`b3348740 fffff801`5fe83f02 : ffff8001`fc4c2340 ffffa007`04017060 ffffb20b`b3348990 00000000`00000000 : nt!PspRundownSingleProcess+0x204 ffffb20b`b33487d0 fffff801`5fec8578 : 00000001`00000001 00000000`00000001 ffffb20b`b33489e0 0000000c`eaad4000 : nt!PspExitThread+0x5f6 ffffb20b`b33488d0 fffff801`5faddf37 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`0050d000 : nt!KiSchedulerApcTerminate+0x38 ffffb20b`b3348910 fffff801`5fc01060 : 00000000`00000000 ffffb20b`b33489c0 ffffb20b`b3348b80 00000200`00000000 : nt!KiDeliverApc+0x487 ffffb20b`b33489c0 fffff801`5fc0f49f : ffff8001`f83da080 ffff8001`fff64ee0 00000000`00000000 00000000`00000000 : nt!KiInitiateUserApc+0x70 ffffb20b`b3348b00 00007ffd`7960d0e4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9f 0000000c`ec46fba8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`7960d0e4 SYMBOL_NAME: nt!SeDefaultObjectMethod+b1 MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe IMAGE_VERSION: 10.0.19041.2846 STACK_COMMAND: .cxr 0xffffb20bb3347a20 ; kb BUCKET_ID_FUNC_OFFSET: b1 FAILURE_BUCKET_ID: 0x3B_c0000005_nt!SeDefaultObjectMethod OS_VERSION: 10.0.19041.1 BUILDLAB_STR: vb_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {0efa101b-e9d0-1362-a826-cbc49be172a8} Followup: MachineOwner ---------

Alle svar (1)

more options

See if it still happens with hardware acceleration disabled. You might need to update your graphics drivers to the latest stable version.