Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Online banking no longer works after updates

  • 3 svar
  • 0 har dette problem
  • 2 visninger
  • Seneste svar af zeroknight

jsl444
jsl444
more options

After Firefox update 115.2.0esr (20230821110938) was installed on 9/8, I could not properly access my online banking accounts. Installation of Firefox update 115.2.1esr (20230912014149) on 9/16 did not resolve the issue. Can these two updates be uninstalled? I was still able to access my online banking accounts after Firefox update 115.1.0esr (20230724124053) was installed on 8/8. I want to revert back to that point to see if this will resolve the issue.

Thank you!

Firefox 115.2.1esr (20230912014149) Installed on: September 16, 2023 at 10:31:29 AM Status: The Update was successfully installed

Firefox 115.2.0esr (20230821110938) Installed on: September 8, 2023 at 8:50:49 PM Status: The Update was successfully installed

Firefox 115.1.0esr (20230724124053) Installed on: August 8, 2023 at 12:43:33 AM Status: The Update was successfully installed

After Firefox update 115.2.0esr (20230821110938) was installed on 9/8, I could not properly access my online banking accounts. Installation of Firefox update 115.2.1esr (20230912014149) on 9/16 did not resolve the issue. Can these two updates be uninstalled? I was still able to access my online banking accounts after Firefox update 115.1.0esr (20230724124053) was installed on 8/8. I want to revert back to that point to see if this will resolve the issue. Thank you! Firefox 115.2.1esr (20230912014149) Installed on: September 16, 2023 at 10:31:29 AM Status: The Update was successfully installed Firefox 115.2.0esr (20230821110938) Installed on: September 8, 2023 at 8:50:49 PM Status: The Update was successfully installed Firefox 115.1.0esr (20230724124053) Installed on: August 8, 2023 at 12:43:33 AM Status: The Update was successfully installed

Alle svar (3)

zeroknight
zeroknight
more options

Does it still happen in Troubleshoot Mode?

jsl444
jsl444 Spørgsmålsstiller
more options

Yes, it still happens. I was told by the bank that it was having an issue with Firefox users, and I was advised to use Chrome or Edge. Then it said updates were being applied and that the issue would be fixed by 9/19. I'll give them another day.

zeroknight
zeroknight
more options

Does it still happen in a new profile? You could also try refreshing your existing profile.