Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Chrome email window does not close

  • 1 svar
  • 0 har dette problem
  • 3 visninger
  • Seneste svar af lepowsky

lepowsky
lepowsky
more options

I use a pop3 server on a local email client. When I accidentally click on a mailto: address, a chrome window pops up. I used to get a Firefox window but that has changed.

This is a problem because the Chrome window cannot be closed unless I go to the Task Manager and end the Chrome process.

What can I do to prevent Chrome from being called when I click an email address in Firefox?

In order, the attached images show:

1 What happens when I click on an email address 2 What happens when I click the X tab on the Chrome window 3 What the task manager looks like - 5 processes running! 4 The Chrome processes have been killed.

Please help!

I use a pop3 server on a local email client. When I accidentally click on a mailto: address, a chrome window pops up. I used to get a Firefox window but that has changed. This is a problem because the Chrome window cannot be closed unless I go to the Task Manager and end the Chrome process. What can I do to prevent Chrome from being called when I click an email address in Firefox? In order, the attached images show: 1 What happens when I click on an email address 2 What happens when I click the X tab on the Chrome window 3 What the task manager looks like - 5 processes running! 4 The Chrome processes have been killed. Please help!
Vedhæftede skærmbilleder

Alle svar (1)

lepowsky
lepowsky Spørgsmålsstiller
more options

Update:

The first time this happened I deleted Chrome from my PC. But apparently it was reinstalled, problably with with a Windows update, or some other app's automatic updates.

Now, I deleted Chrome again, but this time I tested it to make sure that Chrome was not being called from somewhere in the depths of my operating system. It was not. I was offered the option of selecting another app to use - which was a pain because my email (Postbox) is not one of the mega-apps for email. Obviously, this is not a Firefox issue.

Now I need to test and see if it happens again. No more automatic updates for me.