Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

my device and accounts are being taken over

  • 1 svar
  • 0 har dette problem
  • 1 visning
  • Seneste svar af Paul

Brad Wilson
Brad Wilson
more options

Malware has taken my backup email address and is using it to take over. [Email address] and [email address] are to of my accounts being used to steel everything. Messages, phone calls , device, etc are being stored in hidden files in Drive , application selection options are unavailable etc

Malware has taken my backup email address and is using it to take over. [Email address] and [email address] are to of my accounts being used to steel everything. Messages, phone calls , device, etc are being stored in hidden files in Drive , application selection options are unavailable etc

Ændret af Paul den

Alle svar (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi Brad

I have removed your email address from your question for your privacy and security as this is an open forum.

This does not sound like an issue with Firefox for Android but have you recently installed any other apps, or apps from outside of the Google Play store?