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Thunderbird Update lost accounts

  • 1 svar
  • 1 har dette problem
  • 13 visninger
  • Seneste svar af david

steve590
steve590
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After Thunderbird update it asks me to set up account? Can't access my email accounts.

After Thunderbird update it asks me to set up account? Can't access my email accounts.

Alle svar (1)

david
david
  • Top 10 Contributor
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This sometimes happens if an antivirus product interrupts the update, causing portions of the profile to become corrupt, at which time Thunderbird asks to start over. if you click help>troubleshootinginformation, scroll down to 'profile folder' and click 'open profile', you may see your accounts are there in the Imapmail or Mail folders. If not, you might click 'profiles' instead of 'profile folder' and click 'about:profiles to browse any other profiles on your computer to locate the accounts and addressbook.