Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Lost all bookmarks and saved data

more options

I turned my laptop on and went to Firefox to get my emails and browse but when the application started I realized all my bookmarks had disappeared. After a bit of digging it looks like Firefox has updated and in the process wiped all of my data because I don't have any history or back up points. I really need help as there is so much information I use on my bookmarks.

I turned my laptop on and went to Firefox to get my emails and browse but when the application started I realized all my bookmarks had disappeared. After a bit of digging it looks like Firefox has updated and in the process wiped all of my data because I don't have any history or back up points. I really need help as there is so much information I use on my bookmarks.

Alle svar (2)

more options
more options

I managed to find an old back up from last year which has bought back all of my old bookmarks. Thanks for the suggestions