Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

New Upgrade will not work

  • Ingen svar
  • 0 har dette problem
brianwmx
brianwmx
more options

Thunderbird was upgraded omn my Windows 10 machine and will not open. When I try to open this mesage comes up "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to restart now?". I tried the restart many times but the message keeps coming up. I tried downloading the current version and when it tries to repair the install, the same message comes up. So then I just tried to uninstall it from my computer and the same message continues to come up. Can someone offer some advice? I have been a Thunderbird user for about 30 years and it always has worked well. Thank You

Thunderbird was upgraded omn my Windows 10 machine and will not open. When I try to open this mesage comes up "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to restart now?". I tried the restart many times but the message keeps coming up. I tried downloading the current version and when it tries to repair the install, the same message comes up. So then I just tried to uninstall it from my computer and the same message continues to come up. Can someone offer some advice? I have been a Thunderbird user for about 30 years and it always has worked well. Thank You

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.