Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Location of Thunderbird profile files - Windows 11

  • 2 svar
  • 1 har dette problem
  • 12 visninger
  • Seneste svar af sfhowes

Dave Churchill
Dave Churchill
more options

The information I've seen indicates that the Thunderbird profile files for Windows machine resides in the users/appdata/roaming/thunderbird/profiles folder. However, and maybe I'm going crazy, but on a new computer I installed Thunderbird from the Windows store, and the resulting Thunderbird profiles information (upon installation) was seen to be located ONLY in the users/appdata/local folder, and there was NO Thunderbird folder in the users/appdata/roaming folder.

This caused problems with using the instructions for moving email address-book information "abook" files. All of the support information I located directed one to ove the "abook" files to the profile folder located in the users/appdata/roaming/thunderbird path. Since there was no thunderbird folder located in that path, that's a problem.

I uninstalled Thunderbird and re-installed using the application downloaded from the thunderbird.net website. Wella! Now there was a thunderbird folder in the "roaming" folder, and I was able to move the "abook" files from the old computer.

The information I've seen indicates that the Thunderbird profile files for Windows machine resides in the users/appdata/roaming/thunderbird/profiles folder. However, and maybe I'm going crazy, but on a new computer I installed Thunderbird from the Windows store, and the resulting Thunderbird profiles information (upon installation) was seen to be located ONLY in the users/appdata/local folder, and there was NO Thunderbird folder in the users/appdata/roaming folder. This caused problems with using the instructions for moving email address-book information "abook" files. All of the support information I located directed one to ove the "abook" files to the profile folder located in the users/appdata/roaming/thunderbird path. Since there was no thunderbird folder located in that path, that's a problem. I uninstalled Thunderbird and re-installed using the application downloaded from the thunderbird.net website. Wella! Now there was a thunderbird folder in the "roaming" folder, and I was able to move the "abook" files from the old computer.

Alle svar (2)

david
david
  • Top 10 Contributor
more options

I always recommend the thunderbird.net site, as the windows store is very different and some of the tools don't work.

Nyttig?

sfhowes
sfhowes
  • Top 25 Contributor
more options

The store version's profile is in a different location, and that hasn't been added to the pointers in the Help/Troubleshooting Info section:

https://support.mozilla.org/en-US/questions/1434631

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.