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Interface for two add-ons is blank

  • 5 svar
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  • Seneste svar af E.Q.

E.Q.
E.Q.
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I am using Thunderbird 128.3.1esr on Linux, using the KDE's Plasma 6 desktop environment with KWin using the Wayland protocol.

I have installed two add-ons whose interface is blank: Tag Toolbar/Tag Popup and Tagger. Their interface opened when clicking on the button placed in the toolbar is blank. Namely, there is nothing to see but white space in the box that opened. For Tagger, it is possible to actually interact with the non-visible interface, but for Tag Toolbar this does not seem to be the case. I've attached a screenshot of Tagger's blank interface.

  • What could be the reason for this visual glitch?
  • Has anyone else encountered something similar before?
  • Is there more information I can gather to help resolve the issue?
I am using Thunderbird 128.3.1esr on Linux, using the KDE's Plasma 6 desktop environment with KWin using the Wayland protocol. I have installed two add-ons whose interface is blank: [https://addons.thunderbird.net/en-us/thunderbird/addon/tag-toolbar/ Tag Toolbar/Tag Popup] and [https://addons.thunderbird.net/en-us/thunderbird/addon/tagger/ Tagger]. Their interface opened when clicking on the button placed in the toolbar is blank. Namely, there is nothing to see but white space in the box that opened. For Tagger, it is possible to actually interact with the non-visible interface, but for Tag Toolbar this does not seem to be the case. I've attached a screenshot of Tagger's blank interface. * What could be the reason for this visual glitch? * Has anyone else encountered something similar before? * Is there more information I can gather to help resolve the issue?
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E.Q.
E.Q. Spørgsmålsstiller
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Oh dear. The parser seems to have messed up my post and I cannot edit it for some reason. Please do read it by scrolling horizontally.

Ændret af E.Q. den

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sfhowes
sfhowes
  • Top 10 Contributor
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What is the hardware acceleration setting in Settings/General? If it's enabled, disable it, restart TB, and see if the problem is corrected.

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E.Q.
E.Q. Spørgsmålsstiller
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@sfhowes: It does not solve it. For one add-on, Tag toolbar/Tag popup, nothing changes (still blank interface). For the other, Tagger, it may be that it makes it less often non-blank (before, it was non-blank sporadically), but it is still blank most of the time.

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sfhowes
sfhowes
  • Top 10 Contributor
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Do you have v. 2.4.3 of Tag Toolbar? The one on the main page is for TB115.

https://addons.thunderbird.net/en-us/thunderbird/addon/tag-toolbar/versions/

Both add-ons work correctly here in TB 128/W11. It might be worth contacting the author for guidance.

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E.Q.
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Bug reports:

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