Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Recovery of bookmarks & preferences with new install

wjhart.law
wjhart.law
more options

I had to reset my laptop per manufacturer. When I reinstalled Firefox, it was a new version with none of my bookmarks, etc. Is my old data gone forever or is it recoverable?

I had to reset my laptop per manufacturer. When I reinstalled Firefox, it was a new version with none of my bookmarks, etc. Is my old data gone forever or is it recoverable?

Alle svar (1)

markwarner22
markwarner22
more options

So does your system have a Firefox sync account? If No, then any data before the reset will be wiped clean and there is no recovery. Unless you have a Firefox sync account that is the only way possibly to find the data but if not then sync won't do anything but reset all the sync data blank.

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.