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Blank screen in Thunderbird

ericvdluft
ericvdluft
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I've been using Thunderbird for years and never had any major problems until a few days ago. But ever since you automatically installed Version 128.4.2esr on my HP desktop running Windows 11, all I can get from Thunderbird is a blank screen unless I go into Troubleshoot mode. Subsequent automatic installation of Version 128.4.3esr did not help.

I've been using Thunderbird for years and never had any major problems until a few days ago. But ever since you automatically installed Version 128.4.2esr on my HP desktop running Windows 11, all I can get from Thunderbird is a blank screen unless I go into Troubleshoot mode. Subsequent automatic installation of Version 128.4.3esr did not help.

Alle svar (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Please see https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird#w_the-problem-no-longer-happens-in-troubleshoot-mode

If it turns out to not be one of the reasons mentioned there, check Error Console (ctrl+shift+J) for warnings and errors.

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