We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

TBird keeps creating copies of various sub folders

  • 3 svar
  • 0 har dette problem
  • Seneste svar af sfhowes

more options

Hi, Thunderbird keep creating copies of various sub folders and naming them sequentially. This is happening on different devices but to different accounts on different devices. For example, on my Dell laptop I now have 8 copies of the inbox for one of the accounts named inbox -1, inbox-2..through to inbox-9. These all seem to be complete duplicates all starting on 1/1/24 although with different end dates depending on when TB created the copy. On this same device, it has also created 7 copies of an inbox called PFC. again -1 through to -7 but, and this is where it gets weird, these sub folders, like the original, are all in Local Folders! I can delete these but they just keep coming back. Any suggestions? Thanks Chris

Hi, Thunderbird keep creating copies of various sub folders and naming them sequentially. This is happening on different devices but to different accounts on different devices. For example, on my Dell laptop I now have 8 copies of the inbox for one of the accounts named inbox -1, inbox-2..through to inbox-9. These all seem to be complete duplicates all starting on 1/1/24 although with different end dates depending on when TB created the copy. On this same device, it has also created 7 copies of an inbox called PFC. again -1 through to -7 but, and this is where it gets weird, these sub folders, like the original, are all in Local Folders! I can delete these but they just keep coming back. Any suggestions? Thanks Chris

Alle svar (3)

more options

This was supposed to be fixed in 128.4.3, the latest, but maybe not in all cases.

https://bugzilla.mozilla.org/show_bug.cgi?id=1923526

Nyttig?

more options

Hi, I've just read through the link you posted. The only factor that jumps out at me for our case is ESET that someone mentioned. While I did compact all folders last night, I'm pretty sure this is the first time it's been done so unless TB is set up to compact automatically, this wouldn't seem to apply in our case. Also, while this laptop is creating Inbox-* files, my Toshiba laptop is creating and storing nstmp-* folders. (If I understand it correctly, these are the temporary backup folders and these are being created/saved because the backup was interrupted?)

So, do I need to log this somewhere as a bug and ask for a fix or will those of you in-the-know do that? and, in the meantime is it safe to just delete these files as they are created? Thanks

Nyttig?

more options

You can probably eliminate the issue of interrupted compacting by following the general recommendation to exclude the profile folder from antivirus scanning, leaving the real-time background scan as is.

https://support.eset.com/en/kb6985-exclude-files-or-folders-from-real-time-scanning-on-an-individual-workstation-in-eset-endpoint-products

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.