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Live Chat Session Issues

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Working on setting up a new PC build. I've had to use some PC support website chats and many of them have just not acted right? For example, one would allow me to start a chat but then sent me directly to closing the chat like we were finished. The others would lock up my Firefox many times. Anything come to mind as to why this is happening? Windows 11 Pro v24H2 and latest Firefox version.

Working on setting up a new PC build. I've had to use some PC support website chats and many of them have just not acted right? For example, one would allow me to start a chat but then sent me directly to closing the chat like we were finished. The others would lock up my Firefox many times. Anything come to mind as to why this is happening? Windows 11 Pro v24H2 and latest Firefox version.

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Live chat on what site?

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ASUS's website and SkyGolf 360.

See screenshot. That is what trying to log in to my State Farm Insurance website does. Just keeps spinning.

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I've tried other web browsers and no relief.

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