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Log-in problem on 3rd party website

rockabilly
rockabilly
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I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been encountering the problem that when I open the website the usual options "Subscribe" and "Log In" are missing. The "Log In" option is available when I open the website in Microsoft Edge. I have attached screenshots showing the missing links.

I have tried troubleshooting and opening in Safe Mode to disable any add-ons but still without success. I am hoping that there may be a simple solution and would appreciate any help.

I am using Windows 11 and Firefox 133.0.3 (64-bit).

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been encountering the problem that when I open the website the usual options "Subscribe" and "Log In" are missing. The "Log In" option is available when I open the website in Microsoft Edge. I have attached screenshots showing the missing links. I have tried troubleshooting and opening in Safe Mode to disable any add-ons but still without success. I am hoping that there may be a simple solution and would appreciate any help. I am using Windows 11 and Firefox 133.0.3 (64-bit).

Alle svar (3)

markwarner22
markwarner22
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What screenshot?

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rockabilly
rockabilly Spørgsmålsstiller
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Sorry, Mark - somehow this got posted twice today and you've replied to the one without the screenshots. I've attached them again.

Thanks for the reply.

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rockabilly
rockabilly Spørgsmålsstiller
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Just an update to save you wasting your time. I've done a Firefox refresh and the problem seems to have been solved.

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