Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox downloaded with a virus cannot remove program from my computer.Have tried normal removing i.e control panel remove program I am a new user

  • 3 svar
  • 14 har dette problem
  • 12 visninger
  • Seneste svar af liamo777

more options

Firefox has a virus attached. I download without an anti virus program in place.I now cannot remove current version of mozilla 3.6.3 from my computer. I've tried =control panel= add and remove programs nothing happens. I have all kind of problems trying to open mozilla and it constantly freezes and almost ever session displays restore session box. I would like to be able to remove this version and download again with anti-virus in place. I am new to using a computer and a lot of what I do is trial an error but I have always been able to add &remove programs. Thank you

This happened

Every time Firefox opened

== I downloaded

Firefox has a virus attached. I download without an anti virus program in place.I now cannot remove current version of mozilla 3.6.3 from my computer. I've tried =control panel= add and remove programs nothing happens. I have all kind of problems trying to open mozilla and it constantly freezes and almost ever session displays restore session box. I would like to be able to remove this version and download again with anti-virus in place. I am new to using a computer and a lot of what I do is trial an error but I have always been able to add &remove programs. Thank you == This happened == Every time Firefox opened == I downloaded

Alle svar (3)

more options

Help->Troubleshooting information

Copy contents of the webpage

Paste them into your reply


Help->Troubleshooting information

Find on this page this part of table

Build Configuration about:buildconfig

click "about:buildconfig" link

copy contents of this page

paste them into your next reply

(separately from contents of previous page)


If possible, give link to the web-page from which you downloaded Firefox.


Are you opening Add&Remove programs as the same user which installed Firefox?


more options

not applicable

Ændret af stabor2o den

more options

Download a programe named WinDerStat and run it, then find any item you wish to get rid of from the complete list of items on computer, its pretty easy............liamo777