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I downloaded a file in Firefox and it will not let me open it. It did say the download was complete! what can I do?

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AnonymousUser
AnonymousUser
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Why is firefox download not allowing me to open files I have downloaded when it says the download was complete.

This happened

Not sure how often

== I downloaded files yesterday and today

Why is firefox download not allowing me to open files I have downloaded when it says the download was complete. == This happened == Not sure how often == I downloaded files yesterday and today

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cor-el
cor-el
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It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox. You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work. Do not forget to re-enable the scanning in your anti-virus software after you are finished with downloading and installing. .......... See http://kb.mozillazine.org/Unable_to_save_or_download_files (Disable virus scanning in Firefox preferences - Windows)