Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox installer unable to find 7-zip on my machine, but I placed 7-zip in the same location.

price300e
price300e
more options

I am using windows 7, 64 bit. After initial try at downloading Firefox, install was incomplete, message box says unable to locate 7-Zip. I downloaded 7-zip from 7-zip.org and put it in the same directory as the downloaded firefox. Still, message box pops up, unable to find 7-zip.

I am using windows 7, 64 bit. After initial try at downloading Firefox, install was incomplete, message box says unable to locate 7-Zip. I downloaded 7-zip from 7-zip.org and put it in the same directory as the downloaded firefox. Still, message box pops up, unable to find 7-zip.

Alle svar (1)

the-edmeister
the-edmeister
  • Moderator
more options

The Firefox setup file is self-extracting, it doesn't need the 7-Zip program to install Firefox. Your download of Firefox is probably corrupted, download it again, this time temporarily turn off your anti-virus program long enough to download Firefox.