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clicking on an email address on a webpage, opens outlook express, but does not create a new mail, which it used to. annoying as it then means cutting & pasting the details

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  • Seneste svar af christieuk

christieuk
christieuk
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As I said above, clicking on an email address on a webpage, opens outlook express which is my default email client. In the past it used to also open a new mail, ready for me to type the message but now it does not. It works if I load internet explorer as the browser but does not in firefox. I prefer firefox, so can someone help me resolve this. Its so annoying to have to open a new mail then cut & paste the email details.

As I said above, clicking on an email address on a webpage, opens outlook express which is my default email client. In the past it used to also open a new mail, ready for me to type the message but now it does not. It works if I load internet explorer as the browser but does not in firefox. I prefer firefox, so can someone help me resolve this. Its so annoying to have to open a new mail then cut & paste the email details.

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candela68
candela68
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I posted this reply elsewhere in the support forum but I'll copy it here for you, as follows....

I had the same problem. Initially thought I needed a string (code) to run the "Create new e-mail" command for Outlook but I didn't. I did a few things that eventually made it work, but I don't know for certain which one it was so here goes.

1.) Go to Control Panel and click on Internet Properties. Go to the Programs tab and double-check that Outlook Express is your default e-mail client. (This is probably for IE).

2. Close Outlook Express. Select the RUN command from the Start Menu and type the following: <msimn /reg>. Only type the info between the brackets. Click the OK button and wait about 5 seconds. Nothing will happen on screen but the information is being silently written to the registry.

3. Open Outlook Express and go to the Tools Menu. Select Options. On the General tab, look down to the Default Messaging Programs. More than likely, the top option will say that "This application is NOT the default Mail handler" Click the button next to it that says "Make Default". This should trigger an available option in Firefox, below, if it was not already available.

4. In Firefox, go to the Tools menu. Select Options. Click on Applications. Under the column, "Content Type" look for the mailto function. In the column Action, select "Use Outlook Express (default)" if it is not already selected. "(default)" must be part of the phrase. Somehow there is code behind this option that will bring up a new e-mail in Outlook that otherwise does not work if Outlook is selected manually. (To choose Outlook manually, you will indeed have to find the string code somewhere.)

christieuk
christieuk Spørgsmålsstiller
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Hi thanks for the information. I rechecked all the Options in OE & Firefox as well as Internet properties on the control panel - they are all set to default to OE.

The only thing I havent done is the Run command you have suggested. Is it worth trying that do you think?