Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

trying to reload firefox and getting this message, when moving to the applications folder: "The operation can’t be completed because you don’t have permission to access some of the items."

  • 1 svar
  • 2 har dette problem
  • 1 visning
  • Seneste svar af cor-el

Harlequin
Harlequin
more options

Been having problems with Firefox/internet for several days, and all my updates seemed current. I decided to try to reload and have removed the other icons/download attempts from the app file. When I try to drag the icon into apps, I now get this message:

The operation can’t be completed because you don’t have permission to access some of the items.

Been having problems with Firefox/internet for several days, and all my updates seemed current. I decided to try to reload and have removed the other icons/download attempts from the app file. When I try to drag the icon into apps, I now get this message: The operation can’t be completed because you don’t have permission to access some of the items.

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.