Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

When trying to download a program I am not given the option to run the program only to save or cancel. a pop up screen appears the download is loaded and I have to double click on it to actually download it into my computer. Is this normal

  • 2 svar
  • 2 har dette problem
  • 12 visninger
  • Seneste svar af Helper7677

more options

I switched from using IE and when downloading programs through there a windows always popped up asking to run save or cancel the file. With Firefox it only gives me the option to save or cancel and when pressing save a pop up window appears and the file is then downloaded to that. Then I have to go to it and double click to run it. I do not always want to save everything only run some things. Is there a way to change this. it seems like I am double downloading, first to the pop up window then into my computer instead of straight into my computer. is there a faster better way to download. This also eats up my download allowance from my internet satellite company this way.

I switched from using IE and when downloading programs through there a windows always popped up asking to run save or cancel the file. With Firefox it only gives me the option to save or cancel and when pressing save a pop up window appears and the file is then downloaded to that. Then I have to go to it and double click to run it. I do not always want to save everything only run some things. Is there a way to change this. it seems like I am double downloading, first to the pop up window then into my computer instead of straight into my computer. is there a faster better way to download. This also eats up my download allowance from my internet satellite company this way.

Alle svar (2)

more options

It depends on what you are downloading and what your settings are. see for example

  • thread "downloaded files no longer open automatically - I need to double click them in the Downloads window"
  • and Managing file types
more options

When you Save a download to your hard drive, your Anti-virus/Asnti-spyware application has an opportunity to examine the file before it is installed on your system.

When you Run a download you could be installing an item containing a virus or spyware to your system before your AV/AS application has an opportunity to examine the file(s).

If you are willing to accept the risks associated with Run, see the following extensions (NOTE: neither has been reviewed by the Mozilla Add-ons group):



You have an item installed that is considered malware/spyware/adware. To see the Plugins reported with your question, click "More system details..." to the right of your original question or, on the Firefox menu, click Tools > Add-ons > Plugins.

  • My Web Search Plugin Stub for 32-bit Windows

This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.

  1. You can check to see if you have any of these from Web Products" installed:
  2. Also see: http://kb.mozillazine.org/Uninstalling_toolbars
  3. You MAY need to change a preference if when typing one or two words in the URL/Location/Address Bar sends you to some search page other than the one you expect. To reset your default URL/location bar search provider:
    • Enter about:config in the address/URL bar and press the Enter key
    • If you see a warning, accept it (Promise that you will be careful)
    • Filter = keyword.URL
    • Below the Filter, if keyword.URL is bold, right-click on keyword.URL and choose "Reset"
    • Restart Firefox (File > Restart Firefox)
    • See: http://kb.mozillazine.org/Keyword.url
  4. You MAY need to reset your homepage if some search page that you do not want or expect opens when you start Firefox. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.


Other issues that need your attention

The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.

  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
    • Per Oracle/Sun, Java version 1.6.0_23 is mainly a stability improvement update
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update the Java plugin to the latest version.