Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

When I select a link on a site and this opens a new instance of Firefox, the link page is blank; but OK when the link is displayed in a new tab on same instance of Firefox.

  • 1 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af cor-el

more options

Affects many sites.

Eg just been to Virgin Media http://www.broadband-finder.co.uk/broadband-directory/virgin-media/?li=3

If I click on one of the first row of the 3 'More Info' boxes, a new instance of Firefox is opened, showing a blank page with 'Untitled' in the tab heading.

Is there a setting where I can prevent the opening of a new instance, or is there a way of getting the link page to display properly?

Many thanks, Louise

Affects many sites. Eg just been to Virgin Media http://www.broadband-finder.co.uk/broadband-directory/virgin-media/?li=3 If I click on one of the first row of the 3 'More Info' boxes, a new instance of Firefox is opened, showing a blank page with 'Untitled' in the tab heading. Is there a setting where I can prevent the opening of a new instance, or is there a way of getting the link page to display properly? Many thanks, Louise

Alle svar (1)

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")