Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

updated to Version 3.6.13 but when i open my browser it still says that I need to updatewont update in English

  • 1 svar
  • 2 har dette problem
  • 1 visning
  • Seneste svar af TonyE

more options

I updated to latest version but after closing my browser an re opening a warning comes up saying i need to update as im no longer protected from virus

I updated to latest version but after closing my browser an re opening a warning comes up saying i need to update as im no longer protected from virus

Alle svar (1)

more options

Your user agent string (identifies the version of Firefox) is indicating that you have Firefox 3.0.11. Some add-ons modify the user agent string causing it to show an old version of Firefox even if you have the latest version installed.

You need to reset the user agent string so that it will correctly identify the version of Firefox that you have installed, for details of how to do that see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser