Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Unable to login with user name (GTEFederal Credit Union). IE works ok. As soon as I enter username it is cleared and nothing else happens.

  • 1 svar
  • 3 har dette problem
  • 2 visninger
  • Seneste svar af cor-el

gerhard1
gerhard1
more options

Went to FIREFOX. Tried to login to the GTE Federal Credit union. Typed in my user name and hit enter. User name was erased and space remained blank. Used Internet explorer and had no problems. Called GTE FCU and they had no problems and recommended to check the settings.

Any ideas out there????

Went to FIREFOX. Tried to login to the GTE Federal Credit union. Typed in my user name and hit enter. User name was erased and space remained blank. Used Internet explorer and had no problems. Called GTE FCU and they had no problems and recommended to check the settings. Any ideas out there????

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"