Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I keep being asked to upgrade, but when I try I am never even connected to the server!!

  • 1 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af cor-el

more options

Once I upgraded to Firefox 4.0 I started getting messages telling me I needed another upgrade for security reasons. I have tried dozens of times to get the update and am never connected to the server.

Once I upgraded to Firefox 4.0 I started getting messages telling me I needed another upgrade for security reasons. I have tried dozens of times to get the update and am never connected to the server.

Alle svar (1)

more options

If you get an error message that you do not have sufficient permissions or have other problems with updating to update then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.