Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I cannot upgrade from 3.0 to 4.0.1. I cannot get any help or report this because it keeps telling me to upgrade to 4.0.1, which I have now done 5 times! Someone please help me, I'm ready to quit firefox alltogether!

more options

I have downloaded 4.0.1 5 times now. When I open my Firefox folder, it says I am running 4.0.1. In my change and remove programs, it is listed as 4.0.1. Yet when I go to a website it tells me I am running 3.0. Firefox help section reports that I am running 3.0 and tells me to upgrade before I can leave feedback. This site below is telling me I am running 3.0.15. This is affecting many of my apps. If I can't get this to upgrade correctly I am going to have to change browsers, and I LIKE firefox!

I have downloaded 4.0.1 5 times now. When I open my Firefox folder, it says I am running 4.0.1. In my change and remove programs, it is listed as 4.0.1. Yet when I go to a website it tells me I am running 3.0. Firefox help section reports that I am running 3.0 and tells me to upgrade before I can leave feedback. This site below is telling me I am running 3.0.15. This is affecting many of my apps. If I can't get this to upgrade correctly I am going to have to change browsers, and I LIKE firefox!

Alle svar (2)

more options
more options

No, this did not help because the reset isn't highlighted. I can't click on it.