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Customisation is lost when I restart Firefox

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Recently, my computer blue-screened and performed a memory dump. Since then, all of my customisation options seem to have been lost - for example:

  • What firefox does when I open a new window
  • All of my extension options (the home page of every extension opens and asks me to agree to various addon terms and conditions
  • My persona reverts to the default
  • My menu bar customisations are lost.

Every time I close and re-open Firefox, the same thing happens again. All of the customisation data seems to be temporary.

Recently, my computer blue-screened and performed a memory dump. Since then, all of my customisation options seem to have been lost - for example: * What firefox does when I open a new window * All of my extension options (the home page of every extension opens and asks me to agree to various addon terms and conditions * My persona reverts to the default * My menu bar customisations are lost. Every time I close and re-open Firefox, the same thing happens again. All of the customisation data seems to be temporary.

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Check your profile directory that you don't have extra files for such files as prefs.js like with (1) (2) (3) included in the file name if a file cannot be rewritten because it is write-protected. To open your profile directory use about:support typed into your location bar then click on "Open Containing Folder".

Take a snapshot of your toolbars and then proceed with

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Valgt løsning

Check your profile directory that you don't have extra files for such files as prefs.js like with (1) (2) (3) included in the file name if a file cannot be rewritten because it is write-protected. To open your profile directory use about:support typed into your location bar then click on "Open Containing Folder".

Take a snapshot of your toolbars and then proceed with

Additional references

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Thanks! I followed your solution, restarted, and it's working now.

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