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i can't print from some web sites

edcff529
edcff529
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when i try to print a page from certain web sites ( my bank account, the food network, fidelity investments and others) i get a message that i need to check my printer cable and power supply,etc. i can go thru the cut and paste procedure but would rather not. if i bring up the same site on my wife's internet explorer, the print function works fine. we have a dell dimension e310 and a hp officejet 6500 wireless printer. can you help me with this problem?

when i try to print a page from certain web sites ( my bank account, the food network, fidelity investments and others) i get a message that i need to check my printer cable and power supply,etc. i can go thru the cut and paste procedure but would rather not. if i bring up the same site on my wife's internet explorer, the print function works fine. we have a dell dimension e310 and a hp officejet 6500 wireless printer. can you help me with this problem?

Alle svar (3)

the-edmeister
the-edmeister
  • Moderator
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See this:
http://kb.mozillazine.org/Problems_printing_web_pages

edcff529
edcff529 Spørgsmålsstiller
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"could not print from some web sites" problem. tried your suggestion using PRINT.PRINT_PRINTER, selected RESET and RESTART....problem solved. THANKS for your help...could have moved everything over to INTERNET EXPLORER but i did not want to lose my FIREFOX..thanks, again. edcff529

the-edmeister
the-edmeister
  • Moderator
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You're welcome.

Please click the Solved It button next to the answer that answered or solved your Firefox support issue, it appears when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.