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When I try to update from Firefox 3.0 to 4.0 I get the error message: 'the operation cannot be completed because you do not have sufficient privilages for some of the items' - what can I do?

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  • Seneste svar af cor-el

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I tried to update from Firefox 3.0 to 4.0. I don't get automatic updates. When I dragged the downloaded firefox icon into the applications folder I get the error message: 'the operation cannot be completed because you do not have sufficient privilages for some of the items'.

I tried to update from Firefox 3.0 to 4.0. I don't get automatic updates. When I dragged the downloaded firefox icon into the applications folder I get the error message: 'the operation cannot be completed because you do not have sufficient privilages for some of the items'.

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

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Thanks cor-el. A very clear and concise answer and thanks for anticipating the issue of my profile data.

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You're welcome