We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox crashes

  • 2 svar
  • 4 har dette problem
  • 6 visninger
  • Seneste svar af roxmiuu

roxmiuu
roxmiuu
more options

When I load a web page which includes a video of any type, firefox crashes.

I have the following:

Processor: AMD Phenom II X4 955 Processor 3.20GHz Operating System: Windows 7 Ultimate 64-bit Display Adapters: ATI Radeon HD 5600 Series System Device: ATI I/O Communication Processor PCIBus Controller and SMBus Controller Program: ATI Catalyst Install Manager

I would very much appreciate help with this matter.

When I load a web page which includes a video of any type, firefox crashes. I have the following: Processor: AMD Phenom II X4 955 Processor 3.20GHz Operating System: Windows 7 Ultimate 64-bit Display Adapters: ATI Radeon HD 5600 Series System Device: ATI I/O Communication Processor PCIBus Controller and SMBus Controller Program: ATI Catalyst Install Manager I would very much appreciate help with this matter.

Alle svar (2)

ideato
ideato
more options

Most Firefox crashes are caused by corrupt or incompatible add-ons, so this is the first thing to check if you ever have any other problems.

Disable all your add-ons then clear the cache and then restart Firefox.

If that fixes the problem, start re-enabling the add-ons one at a time, restarting Firefox after each one until the problem returns. The last addon you re-enabled could be the cause of the crashes.

than you

roxmiuu
roxmiuu Spørgsmålsstiller
more options

Tried it all, nothing works. I am considering changing my ATI video card.