Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

TouchPad won't scroll in Firefox 6.0.2 (except for one website).

  • 4 svar
  • 64 har dette problem
  • 5 visninger
  • Seneste svar af stymied

AriTuckman
AriTuckman
more options

The TouchPad on my Toshiba laptop will no longer scroll. When I run my finger over the scroll zone of the touch pad, the mouse shows the little scroll icon, but the page doesn't move. The scroll works with every other program (including IE) and an external mouse's scroll wheel works. Weirdly, the scroll does work on one page (www.trainingweb.cogmed.com) which runs on Flash. This problem began recently, but I didn't notice it as being tied to any specific updates or events.

I reloaded the touchpad driver from the Toshiba site (there was no more recent update) and that didn't work. I tried some of the other suggestions from others on the forums with no luck. I'm hesitant to download a newer Synaptics driver for fear that it won't play nicely with my Toshiba.

Not being able to use my scroll feature will drive me to abandon Firefox if it can't be fixed, so any suggestions would be appreciated.

The TouchPad on my Toshiba laptop will no longer scroll. When I run my finger over the scroll zone of the touch pad, the mouse shows the little scroll icon, but the page doesn't move. The scroll works with every other program (including IE) and an external mouse's scroll wheel works. Weirdly, the scroll does work on one page (www.trainingweb.cogmed.com) which runs on Flash. This problem began recently, but I didn't notice it as being tied to any specific updates or events. I reloaded the touchpad driver from the Toshiba site (there was no more recent update) and that didn't work. I tried some of the other suggestions from others on the forums with no luck. I'm hesitant to download a newer Synaptics driver for fear that it won't play nicely with my Toshiba. Not being able to use my scroll feature will drive me to abandon Firefox if it can't be fixed, so any suggestions would be appreciated.

Ændret af AriTuckman den

Alle svar (4)

AriTuckman
AriTuckman Spørgsmålsstiller
more options

After more than a week of futzing around trying to fix this with no success, the scroll feature has suddenly fixed itself. It must have seen where I typed that I would abandon Firefox if this didn't get fixed. I hope everyone else is as lucky as I was, since I can't tell you what happened.

Snake138
Snake138
more options

I was having this problem as well. I started by disabling all my Addons and discovered that Adobe Acrobat Reader was the problem. Disabled the addon and installed PDF Download 3.0.0.2 and everything is working fine now.

Gary
Gary
more options

Thanks, Snake138. You're solution fixed the problem for me quick and easy.

stymied
stymied
more options

Snake, you are a WIZ!!! After driving myself crazy for a week now, you have helped me fix that stinking issue! THANK YOU!!!