Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

6.02 loses web connection. Other browsers OK. I close it & can't reopen w/o system restart. Anybody know?

  • 2 svar
  • 4 har dette problem
  • 6 visninger
  • Seneste svar af jawarrior

more options

For no apparent reason I lose my Internet connection with Firefox 6.02. Chrome & IE still have a connection. When I close Firefox and try to reopen it I get a dialog box saying:

"Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

When I do Cntrl/Alt/Delete Firefox does NOT show as running. So, I end up having to restart my computer to get Firefox back.

For no apparent reason I lose my Internet connection with Firefox 6.02. Chrome & IE still have a connection. When I close Firefox and try to reopen it I get a dialog box saying: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." When I do Cntrl/Alt/Delete Firefox does NOT show as running. So, I end up having to restart my computer to get Firefox back.

Ændret af jawarrior den

Alle svar (2)

more options
more options

Thanks cor-el!

I see now that I should have just pasted the dialog box warning text into the Mozilla search window and the answer would have magically appeared for me. Computers are so great when they work right!! Thanks again!

I see how to get out of the bind easily. Now, though, I have to figure out the plug-in or extension or whatever it is that's causing the hang in the first place. Wish me luck.

jawarrior