We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Email attached file extension ashx instead of doc or docx

  • 1 svar
  • 80 har dette problem
  • 17 visninger
  • Seneste svar af mluna

lwsmith1
lwsmith1
more options

The email attachments are Word documents -- doc or docx. When the download box appears the document is labeled as attachment.ashx instead of the document name with the docx ending. Must then browse through the program files to Microsoft office to properly open the file. The original file name is lost.

The email attachments are Word documents -- doc or docx. When the download box appears the document is labeled as attachment.ashx instead of the document name with the docx ending. Must then browse through the program files to Microsoft office to properly open the file. The original file name is lost.

Alle svar (1)

mluna
mluna
more options

Hi,

I'm sorry you are having this problem, here is another post about the same problem, where the cause of the problem is described: https://support.mozilla.com/en-US/questions/894442

A bug has been filed to track resolution of the issue here, because a true fix isn't yet available: https://bugzilla.mozilla.org/show_bug.cgi?id=703015

I apologize for the inconvenience.

Regards,

Michelle