Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Bookmarks disappeared 3 days after upgrading to version 8

  • 2 svar
  • 11 har dette problem
  • 6 visninger
  • Seneste svar af cor-el

Jennv
Jennv
more options

I upgraded to Firefox 8 three days ago. Today, I opened Firefox and clicked on "bookmarks". All of the folders I created to sort my bookmarks were gone. The only bookmarks I have left are those that were in the "unsorted bookmarks" folder. I tried the "restore" command (Show All Bookmarks>Import and Backup> Restore>) but it didn't work; I clicked on each date shown, but my bookmarks and my folders did not come back. Now what? My bookmark folders were all under "Bookmark Menu", if that helps. Thanks!!

I upgraded to Firefox 8 three days ago. Today, I opened Firefox and clicked on "bookmarks". All of the folders I created to sort my bookmarks were gone. The only bookmarks I have left are those that were in the "unsorted bookmarks" folder. I tried the "restore" command (Show All Bookmarks>Import and Backup> Restore>) but it didn't work; I clicked on each date shown, but my bookmarks and my folders did not come back. Now what? My bookmark folders were all under "Bookmark Menu", if that helps. Thanks!!

Alle svar (2)

lucoia
lucoia
more options

For me it was the "browser virtalization" of zone alarm, I disabled it, deleted the places.sqlite in the mozilla appdata folder to create a new profile and everything comes back to normal.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.