Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Cannot search or bring up a web site

  • 2 svar
  • 1 har dette problem
  • 2 visninger
  • Seneste svar af gb8919

gb8919
gb8919
more options

I am using Firefox V 8.0. I cannot do a search. When I type in a word or phrase and press search (or enter), nothing happens. No activity whatsoever. When I click on the home page, nothing happens. If a tab already has a site on it, then that web site will come up, but nothing new can be brought up. Even by typing in the exact name of the website, nothing happens. I am using Explorer to send this to you. Note: I install AVG V 2012.0.1873 and Zone Alarm V 10.1.065.000 yesterday. Since I have rebooted, after installing these problems, Firefox has not worked properly. I would appreciate any help. I don't really want to uninstall AVG or Zone Alarm because of the protection they provide. I was using Norton, but my subscription expired.

I am using Firefox V 8.0. I cannot do a search. When I type in a word or phrase and press search (or enter), nothing happens. No activity whatsoever. When I click on the home page, nothing happens. If a tab already has a site on it, then that web site will come up, but nothing new can be brought up. Even by typing in the exact name of the website, nothing happens. I am using Explorer to send this to you. Note: I install AVG V 2012.0.1873 and Zone Alarm V 10.1.065.000 yesterday. Since I have rebooted, after installing these problems, Firefox has not worked properly. I would appreciate any help. I don't really want to uninstall AVG or Zone Alarm because of the protection they provide. I was using Norton, but my subscription expired.

Valgt løsning

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

gb8919
gb8919 Spørgsmålsstiller
more options

Before I received your reply, I narrowed down the cause as Zone Alarm. I uninstalled it and re-installed it. Problem solved. Thank you for your response!