We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I have updated to latest version but gmail says that I have not and keeps sending me to the download browser page.

  • 1 svar
  • 10 har dette problem
  • 17 visninger
  • Seneste svar af cor-el

tammywcook
tammywcook
more options

When I try to download the new version of Firefox, I get a window saying save file or cancel. When I hit save file, nothing else happens. I went through google chrome and downloaded the new version, went into downloads and deleted the old versions but I am still getting a message on gmail that I have not updated to the new version and when I try to go to certain sites I am sent to your upgrade browser window.

When I try to download the new version of Firefox, I get a window saying save file or cancel. When I hit save file, nothing else happens. I went through google chrome and downloaded the new version, went into downloads and deleted the old versions but I am still getting a message on gmail that I have not updated to the new version and when I try to go to certain sites I am sent to your upgrade browser window.

Valgt løsning

You have a user agent that is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.0.12

  • Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.12) Gecko/2009070611 Firefox/3.0.12 (.NET CLR 3.5.30729) FBSMTWB

See:

Læs dette svar i sammenhæng 👍 2

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

You have a user agent that is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.0.12

  • Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.12) Gecko/2009070611 Firefox/3.0.12 (.NET CLR 3.5.30729) FBSMTWB

See: