Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I cannot save the Firefox icon in Applications: I get a message "The item “Firefox.app” can’t be replaced because it’s invisible."

TristramShandy
TristramShandy
more options

I downloaded the update to my desktop and can open it, but I cannot move the icon to Applications. Each time I do, I get the error message: The item “Firefox.app” can’t be replaced because it’s invisible.

It's currently saved in Documents. The icon remains on the Dock.

I downloaded the update to my desktop and can open it, but I cannot move the icon to Applications. Each time I do, I get the error message: The item “Firefox.app” can’t be replaced because it’s invisible. It's currently saved in Documents. The icon remains on the Dock.

Alle svar (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

TristramShandy
TristramShandy Spørgsmålsstiller
more options

cor-el,

Thank you very much for your help. I did as you suggested, but came up with the same result. What I did next seems to have solved the problem, though. I erased the new download and restored a previous version of Firefox from Time Machine. When I opened it, it downloaded the updated version within the program (no separate download), and that seems to have taken care of the matter.

Thanks again.

TristramShandy