Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

does not print web page - 'save as' menu appears - unknown problem dialog box then appears. Only recently - does not happen in explorer??

  • 3 svar
  • 3 har dette problem
  • 3 visninger
  • Seneste svar af Vivek

jaclynd
jaclynd
more options

Try to print a webpage or selection therefrom. When 'file'- 'print' selected on Mozilla tabs, it does not work. The print menu appears but when 'print' clicked, the 'save as' menu box appears. When 'save as' is closed a dialog box appears saying 'unknown error while printing'. Cannot print webpage unless from a screensaver (ie whole screen). This has only happened recently (update maybe). Tried on Windows Explorer and all ok

Try to print a webpage or selection therefrom. When 'file'- 'print' selected on Mozilla tabs, it does not work. The print menu appears but when 'print' clicked, the 'save as' menu box appears. When 'save as' is closed a dialog box appears saying 'unknown error while printing'. Cannot print webpage unless from a screensaver (ie whole screen). This has only happened recently (update maybe). Tried on Windows Explorer and all ok

Valgt løsning

Having checked problem existed at all locations - found idiot finger trouble. When selecting 'print' noticed that 'Printer Selected' had been changed from my normal i865 to 'Microsoft Office Document Image writer'!!!!! Once changed back all O.K. Thanks for your trouble

Læs dette svar i sammenhæng 👍 0

Alle svar (3)

Vivek
Vivek
more options

Hi,

Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

jaclynd
jaclynd Spørgsmålsstiller
more options

Valgt løsning

Having checked problem existed at all locations - found idiot finger trouble. When selecting 'print' noticed that 'Printer Selected' had been changed from my normal i865 to 'Microsoft Office Document Image writer'!!!!! Once changed back all O.K. Thanks for your trouble

Vivek
Vivek
more options

Thank you for the helpful feedback.